AI Agents
AI Agents München
We build custom AI agents — autonomous assistants with tool access, memory, and real decision-making. No toy builders, no prompt hacks. Agents that understand your systems and get work done on their own.
Features
What we offer
Customer Service Agents
AI agents that handle customer inquiries end-to-end — with access to your knowledge base, CRM, and ticketing system. Qualified answers, seamless handoff to humans when needed.
Voice Agents
Speaking AI agents for phone support, appointment scheduling, and qualification calls. Real-time voice processing with Pipecat, ElevenLabs, and modern LLMs.
Tool Use & Function Calling
Agents that autonomously operate internal systems. Research, booking, data reconciliation — with clearly defined permissions and boundaries.
Memory & Context
Agents with persistent memory for long-term context and ongoing conversations. Your agent never forgets what matters.
Internal Knowledge Agents
Agents that tap into your documents, handbooks, and knowledge sources. Employees ask in plain language, the agent returns accurate answers with citations.
Multi-Agent Systems
Complex tasks split across specialized agents that cooperate. A research agent, a writing agent, a review agent — orchestrated and monitored.
Process
Our process
Use-Case Definition
We clarify what the agent should actually do. Which tasks, which tools, which boundaries. No over-engineering — only what creates value.
Architecture & Tool Design
Design the tasks, data access and boundaries. Memory strategy and guardrails are planned from day one.
Implementation
Built with logging, evaluation and a clean handoff path to humans.
Evaluation & Rollout
Agent behavior is measured against real test cases. Gradual rollout, cost and quality monitoring, continuous optimization.
AI Agents for Munich Businesses
Munich combines Germany's traditional Mittelstand with one of Europe's densest tech ecosystems. In insurance, mechanical engineering, and B2B SaaS it's now clear: an AI agent that qualifies sales inquiries or searches internal documentation isn't a research project anymore — it's a measurable efficiency gain. We build custom AI agents for Munich companies, integrated with your CRM, ERP, and phone system, GDPR-compliant, with a clear ROI.
18,000+
Tech Companies
€95B
City GDP
More about this service
AI Agents — full service overviewFAQ
Frequently Asked Questions
Which AI agents do Munich companies typically deploy?
In Munich we often build sales qualification agents, voice agents for appointment scheduling, and RAG-based knowledge agents on internal data — especially in insurance and B2B.
Can an AI agent integrate with our existing systems (SAP, Salesforce, HubSpot)?
Yes. We integrate agents directly into your existing systems. No rip-and-replace — clean connection to what you already use.
What's the difference between an AI agent and a workflow automation?
A workflow automation follows fixed rules (if X, then Y). An AI agent makes decisions within clearly defined boundaries — it can judge which tools to call and when. That's the difference between a script and a virtual team member.
Industry focus
Ready to get started?
Let's find out in a free initial consultation how we can implement your project.
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