AI Agents
AI Agents Berlin
We build custom AI agents — autonomous assistants with tool access, memory, and real decision-making. No toy builders, no prompt hacks. Agents that understand your systems and get work done on their own.
Features
What we offer
Customer Service Agents
AI agents that handle customer inquiries end-to-end — with access to your knowledge base, CRM, and ticketing system. Qualified answers, seamless handoff to humans when needed.
Voice Agents
Speaking AI agents for phone support, appointment scheduling, and qualification calls. Real-time voice processing with Pipecat, ElevenLabs, and modern LLMs.
Tool Use & Function Calling
Agents that autonomously operate internal systems. Research, booking, data reconciliation — with clearly defined permissions and boundaries.
Memory & Context
Agents with persistent memory for long-term context and ongoing conversations. Your agent never forgets what matters.
Internal Knowledge Agents
Agents that tap into your documents, handbooks, and knowledge sources. Employees ask in plain language, the agent returns accurate answers with citations.
Multi-Agent Systems
Complex tasks split across specialized agents that cooperate. A research agent, a writing agent, a review agent — orchestrated and monitored.
Process
Our process
Use-Case Definition
We clarify what the agent should actually do. Which tasks, which tools, which boundaries. No over-engineering — only what creates value.
Architecture & Tool Design
Design the tasks, data access and boundaries. Memory strategy and guardrails are planned from day one.
Implementation
Built with logging, evaluation and a clean handoff path to humans.
Evaluation & Rollout
Agent behavior is measured against real test cases. Gradual rollout, cost and quality monitoring, continuous optimization.
AI Agents for the Berlin Market
Berlin is Germany's AI capital — and the pace is picking up. While others still debate chatbots, Berlin startups and SMEs already deploy autonomous AI agents that handle customer inquiries, qualify leads, and run internal research. We build exactly that for your business — from focused sales agents to multi-agent systems. With OpenAI, Claude, and open-source models, GDPR-compliant, with a clean handoff to humans when it matters.
4,100+
Tech Startups
185,000
IT Professionals
More about this service
AI Agents — full service overviewFAQ
Frequently Asked Questions
Which AI agents make sense for Berlin startups?
The most common builds: sales qualification agents, internal knowledge agents, and voice agents for phone support. All save measurable team time from day one.
How fast can an AI agent go live in Berlin?
A focused agent runs in production after 2 to 4 weeks. We always start with a prototype you can test in week one — no months of concept phase.
Can an AI agent be deployed GDPR-compliant?
Yes. For sensitive data we use EU-hosted LLMs or open-source models on our own infrastructure. Especially in Berlin, where many companies work with health or financial data, that's our default.
Industry focus
Ready to get started?
Let's find out in a free initial consultation how we can implement your project.
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